Regents park medical centre
We acknowledge the peoples of the Durag nation as the Traditional Custodians of the land on which we work. We pay our respects to their elders past and present and their invaluable contributions to the local community.
Regents park
Medical Centre
about us
At Regents Park Medical Centre, we are dedicated to providing exceptional healthcare services to the residents of our vibrant and diverse community. As a trusted and reliable bulk-billing general practice, we strive to ensure that our community has access to high-quality medical care without any financial burden. Our mission is to promote the well-being and health of every individual who walks through our doors. We understand that each patient is unique and has distinct medical needs, which is why our team of experienced doctors, nurses, and healthcare professionals work together to offer personalized and comprehensive care to all.
Why Choose Us?
Experienced and Caring Team: Our highly skilled and compassionate medical professionals are committed to delivering the best possible care to our patients. Whether it's a routine check-up, a chronic condition, or a minor ailment, you can trust our team to listen attentively, diagnose accurately, and provide the most effective treatment options.
Bulk-Billing Services: We believe that healthcare should be accessible to everyone, which is why we offer bulk-billing services to our patients. This means that eligible Medicare cardholders can receive medical services without any out-of-pocket expenses for most of our general practitioner consultations. We are dedicated to making healthcare affordable and equitable for all.
Community-Centred Approach: We take pride in being an integral part of the Regents Park neighbourhood. Our community-centred approach ensures that we are attuned to the specific health needs and challenges faced by the people we serve.
We are proud to be a trusted healthcare provider in Regents Park, and we welcome you to experience the difference at Regents Park Medical Centre. Your health is our priority, and we are here to support you on your journey to well-being.
Regents park
Medical Centre
our team
Albert graduated from the University of Sydney with his Bachelor of Medicine and Surgery, he enjoyed a colourful childhood in Vietnam and Switzerland before settling in Australia. He has practised medicine in Greater Sydney, Shoalhaven Heads, North Nowra, Wollongong and Plumpton. He also is a proud father of three children. During his spare time, he enjoys running and catching Pokemon.
Albert speaks English, Vietnamese and German fluently.
Albert works at Regent Park on Monday, Wednesday and Friday. You can book with him here.
Lindy Ngo graduated with a Bachelor of Medical Studies and Doctor of Medicine in 2018. Her special interests are paediatrics, reproductive and sexual health. She completed the Sydney Children’s Health Program in 2020, followed by the National Certificate in Reproductive and Sexual Health in 2021. Lindy is trained in implanon insertions and removals. She strives to provide the best care for her patients and believes in lifelong learning. At current, she is completing her Advanced Certificate of Skin Cancer with the Australasian College of Dermatologists.
Lindy works at Regents Park on Monday, Tuesdays and Wednesdays. You can book with her here.
Dr Phuong Cac Le completed her medical studies at UNSW. Following graduation, she worked in hospitals in the fields of medical rehabilitation, geriatric health, palliative care and psychogeriatric care. She later focussed her training in General Practice and gained her fellowship with the Royal Australian College of General Practitioners.
Dr Le enjoys working in all aspects of General Practice with special interests in mental health, aged care, preventative care, women’s health, paediatrics, immunisation and management of chronic medical conditions.
Dr Le speaks English and Vietnamese.
Cac works at the practice on Tuesday, Thursday and Saturday. You can book with her here.
All doctors are independent contractors and are not employees of Regents Park Medical Centre.
Regents park
Medical Centre
available services
Skin Checks
Injuries and illnesses (if you have a serious injury or illness please call 000)
Chronic disease management
Sexual and Reproductive Health
Perinatal Care
Paediatric Care
Childrens' Health
Immunisations & Travel Medicine
Mental Health (including Mental Health Care Plans)
Health screening such as cervical screenings, blood pressure checks and routine follow-ups
Medical Certificates & medical documentation
Preventative care
Dr Lindy Ngo offers the following:
Implanon insertion: $40
Implanon removal: $60
Implanon removal + insertion: $80
Regents park
Medical Centre
contact us
In an emergency, always call 000
Phone: (02) 9644 2392
Fax: 9645 3726
Email: regentsparkmed@gmail.com
You can now book with us via HotDoc!
Opening Hours
Monday - Friday 9:00am - 5:30pm
Saturday 9:00am - 1:00pm
Sunday closed
After Hours
8724 6300
13 SICK / 13 74 25
Regents Park Medical Privacy Policy
Last Updated on the 31st August, 2023
Introduction
This privacy policy is to provide information to you, our patient, on how your personal information (which includes your health information) is collected and used within our practice, and the circumstances in which we may share it with third parties.
Why and when your consent is necessary
When you register as a patient of our practice, you provide consent for our GPs and practice staff to access and use your personal information so they can provide you with the best possible healthcare. Only staff who need to see your personal information will have access to it. If we need to use your information for anything else, we will seek additional consent from you to do this.
Why do we collect, use, hold and share your personal information?
Our practice will need to collect your personal information to provide healthcare services to you. Our main purpose for collecting, using, holding and sharing your personal information is to manage your health. We also use it for directly related business activities, such as financial claims and payments, practice audits and accreditation, and business processes (e.g. staff training).
What personal information do we collect?
The information we will collect about you includes your:
names, date of birth, addresses, contact details
medical information including medical history, medications, allergies, adverse events, immunisations, social history, family history and risk factors for certain diseases
Medicare number (where available) for identification and claiming purposes
healthcare identifiers
health fund details.
Dealing with us anonymously
You have the right to deal with us anonymously or under a pseudonym unless it is impracticable for us to do so or unless we are required or authorised by law to only deal with identified individuals.
How do we collect your personal information?
Our practice may collect your personal information in several different ways.
When you make your first appointment our practice staff will collect your personal and demographic information via your registration.
During the course of providing medical services, we may collect further personal information. Such information may be collected through the electronic transfer of prescriptions (eTP), My Health Record and correspondence from any of your other health practitioners.
We may also collect your personal information when you visit our website, send us an email or SMS, telephone us or make an online appointment.
In some circumstances personal information may also be collected from other sources. Often this is because it is not practical or reasonable to collect it from you directly. This may include information from:
your guardian or responsible person; other involved healthcare providers, such as specialists, allied health professionals, hospitals, community health services and pathology and diagnostic imaging services; your health fund, Medicare, or the Department of Veterans’ Affairs (as necessary).
When, why and with whom do we share your personal information?
We sometimes share your personal information:
with third parties who work with our practice for business purposes, such as accreditation agencies or information technology providers – these third parties are required to comply with APPs and this policy with other healthcare providers; when it is required or authorised by law (eg court subpoenas); when it is necessary to lessen or prevent a serious threat to a patient’s life, health or safety or public health or safety, or it is impractical to obtain the patient’s consent; to assist in locating a missing person; to establish, exercise or defend an equitable claim; for the purpose of confidential dispute resolution process; when there is a statutory requirement to share certain personal information (eg some diseases require mandatory notification); during the course of providing medical services, through eTP and My Health Record.
Only people who need to access your information will be able to do so. Other than in the course of providing medical services or as otherwise described in this policy, our practice will not share personal information with any third party without your consent.
We will not share your personal information with anyone outside Australia (unless under exceptional circumstances that are permitted by law) without your consent.
Our practice will not use your personal information for marketing any of our goods or services directly to you without your express consent. If you do consent, you may opt out of direct marketing at any time by notifying our practice in writing.
Our practice may use your personal information to improve the quality of the services we offer to our patients through research and analysis of our patient data.
We may provide de-identified data to other organisations to improve population health outcomes. The information is secure, patients cannot be identified and the information is stored within Australia. You can let our reception staff know if you do not want your information included.
How do we store and protect your personal information?
Your personal information may be stored at our practice in various forms including paper records, electronic records and visual records (e.g. CT scans, MRI scans, X-Rays, videos and photos)
Our practice stores all personal information securely.
How can you access and correct your personal information at our practice?
You have the right to request access to, and correction of, your personal information.
Our practice acknowledges patients may request access to their medical records. We require you to put this request in writing, with the handwritten, signed and witnessed request handed in to our practice in person. Our practice will respond within 60 days with an administration fee of $50.
Our practice will take reasonable steps to correct your personal information where the information is not accurate or up to date. From time to time, we will ask you to verify that your personal information held by our practice is correct and current. You may also request that we correct or update your information, and you should make such requests in writing to regentsparkmed@gmail.com
How can you lodge a privacy-related complaint, and how will the complaint be handled at our practice?
We take complaints and concerns regarding privacy seriously. You should express any privacy concerns you may have in writing and be brought in person (3A Amy Street, Regents Park, 2143), or emailed to regentsparkmed@gmail.com. We will then attempt to resolve it in accordance with our resolution procedure. All complaints will be addressed within 60 days. You may also choose to call our landline at (02) 9644 2392.
You may also contact the OAIC. Generally, the OAIC will require you to give them time to respond before they will investigate. For further information visit www.oaic.gov.au or call the OAIC on 1300 363 992.
Policy review statement
This policy will be reviewed on a biennial basis to ensure that it remains in with any changes that may occur.
This policy was made with the aid of the Royal Australian College of General Practitioners’ Privacy Policy template.